I chose one star because that is the lowest I could go! Our room there was horrible! It was so small that you could not pass by each other at the same time. The air conditioner was broken. We had to switch rooms. The new room was on the 6th FL. The elevator only goes to the 5th FL! This room was no larger than the previous. Got smaller refrigerator. The shower knob was broken off, only a stem from the reservoir is what we had to use to control temps and waterflow. There was mold in the shower. The lobby carpet was soiled and needed vacuuming. The ironing board was aone that had to be placed on the bed in order to iron. Not one closet in there. We had to hang our clothes on the back of the door. Upon return on Saturday night, there were mobs of people outside the hotel from the club a couple of doors away. People were sitting on the steps. We had to walk through the throng of people to get inside. This place should be listed as a bedroom, not a hotel room. Definitely sub par!
Two stars for the convenient location and because my room was upgraded from a shared to private bathroom. I didn't expect much from a budget hotel downtown, but this place was so dirty. Literally crawling with small bugs and full of hair all over the floor and linens. It didn't look like the room had been cleaned at all. The air conditioning wasn't turned on before I got there despite it being a heatwave in July, so my room was extremely hot, stuffy, and uncomfortable the entire stay. Thankfully, there's lots to do nearby, so it serves its purpose as a place to just shower and sleep.
Room was nothing like advertised. Tiny and very crappy dorm room feel.The room for two adults but does not fit two adults. Sink in room is the proper height for a child, mirror is smaller than the rear view mirror in my car and the chair is stained. Not impressed. Good location though, will give it that.
Price and location good. It's not the nicest hotel but it works.
The only reason I gave 1 star is because of excellent customer service.The hotel rooms are very small compared as to impression from online advertised room, the room air conditioner is full of dirt and spider-webs, the bathroom wall, refrigerator side has molds and the carpet is dirty. Guess what ? the elevator stops at 5th floor and do not reach 6th floor, I had to climb up the stairs with your luggage. I complained about the initial room because the room air-conditioner is broke and the room changes made is not any better
Hotel Villa is a Canadian Lodging based in Sainte-Catherine, Quebec. Hotel Villa is located at 57 Sainte-Catherine East, Montréal, QC H2X 1K5, Canada.
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